To lookup the status of an order, please enter the order number and the e-mail address with which it was placed. Please Enter Order Number: Please Enter Your Email:

Usually the parcel can arrive in 5-7 days to your address. everybody can check the parcel Via www.ems.com.cn by the Tracking number . But sometime, The internet information will delay 1-3 days because of the express company can not supply them to internet very soon. Oline Tracking The tracking number will work after 24 hours after we shipping your order, You can check the status of them from EMS Link: http://www.ems.com.cn/english-main.jsp

Customer Service > Contact Information

United States Postal Service (USPS):
http://www.usps.com/shipping/trackandconfirm.htm?form=global

Track and Confirm (Express Mail Tracking, Signature and Delivery Confirmation, etc.) 

• Call 1-800-222-1811
• Automated telephone response information is available 24hrs a day / 7days a week by calling 1-800-222-1811 to check the delivery status of a Domestic or International item. When you call 1-800-222-1811, you go through the following options: 
  • Greeting - "Thank you for calling the United States Postal Service."
  • Language Choice - Press 2 for Spanish; if you press nothing, it defaults to English.
  • You then go into the main IVR menu. The system prompts you for a verbal response (where you state the phrase and the system translates the vocal choice).
  • The four (4) main IVR menu options are as follows:
    1. Track and Confirm
    2. Schedule a Pickup
    3. Order Supplies
    4. Other

• Monday thru Friday:  7:30 AM Eastern Standard Time to 10:30 PM Eastern Standard Time (6:30 a.m. to 9:30 p.m. CST)
• Saturday, Sunday, and Holidays:  9:00 AM Eastern Standard Time to 8:00 PM Eastern Standard Time (8:00 a.m. to 7:00 p.m. CST)

1-800-ASK-USPS (1-800-275-8777) Holiday Hours

1-800-ASK-USPS (1-800-275-8777) is the customer service telephone number for the United States Postal Service (USPS).

Customer Service representatives are available to take your calls at 1-800-ASK-USPS (1-800-275-8777):

• Monday through Friday from 8:00 a.m. to 8:30 p.m. Eastern Time (7:00 a.m. to 7:30 p.m. CST)
• Saturday and Sunday from 8:00 a.m. to 6:00 p.m. Eastern Time (7:00 a.m. to 5:00 p.m. CST)
• Postal Holidays - closed (Unless otherwise directed)

To find a local Post Office in your area go to the Post Office Locator.

To find a ZIP Code, please access the ZIP Code Lookup

United Kingdom
http://www.parcelforce.com/portal/pw/track?catId=7500082

If you have a query, complaint or would like to give us some feedback, you can contact us by e-mail or by phone:

• Phone our customer service team on 08708 501150.
  Our customer service advisors are available 0800-1900 Monday-Friday and 0830-1230 Saturdays, excluding UK Public and Bank Holidays. Calls are charged at national rates. Customers calling from outside the UK can contact us on +441915127003. These calls will be charged at international rates dependent on the country you are calling from.
• Welsh speaking customers can contact us on 0870 608 0969.
• Customers with impaired hearing can contact us on Textphone 08000 855 854.
  
  
• For general website queries, call 08456 060406. When calling, please choose the final option to be put through to an advisor.
  Our website advisors are available 0800-1800 Monday-Friday, excluding UK Public and Bank Holidays. Calls are charged at national rates. Customers calling from outside the UK can contact us on +441226782503. These calls will be charged at international rates dependent on the country you are calling from.

https://obc.canadapost.ca/emo/basicPin.do?language=en

Monday to Friday 8:00 am to 6:00 pm local time

General Information 1-866-607-6301
(Outside of Canada 1-416-979-8822)

VentureOne 1-877-262-5762

Philatelic 1-800-565-4362

epost 1-877-376-1212

Money Order Verification 1-800-563-0444

The Postal Shop 1-866-476-8292

Telecommunication Devices for the Deaf 1-800-267-2797

Postal code Information
$1.25 per call (for a maximum of 3 postal codes)
1-900-565-2633 (E)
1-900-565-2634 (F)

DHL Express:
http://www.dhl.com/

DHL phone number for Germany: 01805345300-7

TNT Express:
http://www.tntpost.com.cn/i_parcel_trace.php

Brigit Veenstra
Customer Service International Representative
0031 235675125
Neptunusstraat 2-20 2132 JB Hoofddorp
P.O. Box 3090 2130 KB Hoofddorp
The Netherlands